What is the first step?

You have already made the first step in considering to seek support through counselling.

how do i book a session?

You can book a session using the online booking portal Serenespacecounselling.janeapp.com, which is also available on the Contact Page, or simply click on the Book Now icon.

Virtual and In-Person appointments are available.

what is the session fee?

A 55 minute session is $120. Payment is collected via e-transfer or credit card at the end of each session.

Do you offer a sliding scale?

Yes, it is important to me to offer accessible counselling services. If you are unable to manage the full fee per session, please inquire about my sliding scale rates during your free 30 minute consultation.

are my sessions covered by insurance?

Yes, they could be!!!

Please consult with your insurance provide or human resources department to determine if your benefits plan covers therapy and/or counselling prior to booking your appointment.

You can provide my credentials to your insurance provider to determine if you will have coverage.

Registered Social Worker (RSW) registered with the BC College of Social Workers (BCCSW) - Registration Number 09467.

Registered Therapeutic Counsellor (RTC) registered with the Association of Cooperative Counselling Therapists of Canada (ACCT) - Registration Number 2831.

can you directly bill my insurance company?

No, unfortunately I cannot directly bill your insurance company at this time. After each session, you will be emailed a receipt which you can submit to your insurance company for reimbursement if you have coverage.

is there a cancellation policy?

Yes, if you need to cancel or reschedule your appointment, you can do so at any time on the booking site. If you provide less than 24 hours notice, you may be charged for the full amount of the session.